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  TracFone FAQ - Roaming Features

Roaming Instructions

Roaming happens when you and your TRACFONE travel outside your locally programmed area. The TRACFONE automatically switches to roam when you leave your area and deducts 3 units per minute talk time. Minutes are rounded up when calculating unit deduction. Check your operations manual to see what the phone will display when roaming; often there is a "RM" or "ROAM" lighted display. You can place calls on your TRACFONE while roaming; however, to receive calls you must activate the "Follow Me Roaming Feature."

Follow Me Roaming Feature:

To activate this feature, you must find out what Carrier Band your phone is programmed on. To locate your Carrier Band, look at your TRACFONE display on the bottom center of the screen. Your screen will display either A or B.

If your TRACFONE displays the Carrier Band B, to enable the Follow Me Roaming feature you must:

  1. Before leaving your local area, press * 18 + Send + End
  2. Turn your phone off for 30 minutes, so that your TRACFONE will register this code into the local calling switch.
  3. Then you may leave your local calling area and receive calls! You must initiate the Roaming Feature once every 24 hours while roaming.
  4. To disable this Roaming Feature when you return to your local calling area, Press *19 + Send + End.

If your TRACFONE displays Carrier Band A, to enable the Follow Me Roaming Feature you must:

  1. Before leaving your local area, press * 350 + Send + End 
  2. Turn your phone off for 30 minutes, so that your TRACFONE will register this code into the local calling switch.
  3. Then you may leave your local calling area and receive calls! You must initiate this Roaming Feature once every 24 hours while roaming.
  4. To disable this Roaming Feature when you return to your local calling area, Press * 351 + Send + End.

If your TRACFONE displays a Carrier Band other than A or B, contact our Technical Support Department by dialing 1-800-867-7183.

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